Our client, an e-commerce company located in CT, is seeking a Business System Analyst to serve as a functional expert, exercising independent judgment and discretion in formulating and designing systems scope and objectives based on business acumen and analysis of business systems and requirements, analyzing system requirements and existing business processes and information systems. Additionally, we are seeking an analyst who is excited to help shape the future of our client's technology roadmap.

Our client is looking to onboard as a direct full-time employee. This is a HYBRID position that will require two to three days per week in our client's Westport, CT office.

Responsibilities:

- Maintain overall design integrity of ERP processes and systems
- Support numerous applications utilized by customers in all business areas, including but not limited to NetSuite ERP, Celigo Integration, Monday.com, Seller Central, and Business Intelligence System.
- Lead business process designs and implementation of process improvements and enhancements
- Work with business users and third-party developers to design, develop, test, and enhance application solutions and procedures
- Train end users on new tools and new functionalities of existing tools
- Translate business requirements into technical specs for development purposes
- Work independently on multiple projects/tasks simultaneously and follow through to completion
- Integrate new applications solutions into the current environment; define input/output definitions; ensure the integrity of the system integration
- Analyze and solve reported application issues

Required Skills

Must-Have Skills:
- Bachelor's Degree in a related field such as - Information Systems, Information Technology, MIS, Engineering, or Business Analytics is required
- 2+ years of Business/System Analyst experience; Previous experience in the CPG/FMCG industry is a plus
- Experience working in ERP system; Previous experience in NetSuite strongly preferred
- E-commerce experience is highly desired
- Must have excellent written and verbal communication.
- Must be proficient in Microsoft Office Suite.
- Self-directed; is successful with minimal direction and provides guidance and support to consultants and less senior analysts
- Ability to think logically, critically, and constructively about complex problems and propose solutions that address expressed needs
- Interface across organization levels comfortably with internal business customers and external business partners, demonstrating a strong sense of ownership
- Experience supporting end users
- Project management experience desired
- Experience with Business Intelligence Reporting and Development Tools a plus